ARROW CARS PROFESSIONAL TAXI SERVICES
07564641455
Experience that Shows
At Arrow Cars, we offer a quality taxi service across the entire Bury St Edmunds area at reasonable prices. We know that in today’s world, time is money. That’s why we promise to get you wherever you’re going on time, every time. Arrow Cars has been providing top notch transportation services to the local area since 2019.
GET TO KNOW US
Looking for a top-notch Taxi Service? Allow us to introduce ourselves. We're Arrow Cars and our team of pros are available whenever you need us. We don't just meet your expectations, we surpass them. Arrow Cars serves the needs of residents in Bury St Edmunds and the surrounding area. Since 2019, our company has been committed to being the best at what we do.
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18 Jocelyn close
Bury St Edmunds
IP32 6JN
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Call: 07564641455
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Arrow Cars customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone
01284 756356
What information we collect, use, and why
We collect or use the following information to provide taxi services :
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Names and contact details
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Addresses
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
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Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
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Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
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Your right to erasure - You have the right to ask us to delete your personal information.
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Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
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Your right to object to processing - You have the right to object to the processing of your personal data.
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Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services are:
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Legitimate interests – we’re collecting your information because it benefits you, and our organisation , without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
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Our legitimate interests are:
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Customer information is used to create a Taxi booking.
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Data collected by Arrow Cars is also shared with a third party, in form of the booking application Gazoop.com; Gazoop's privacy policy: Gazoop - Your Ultimate Dispatch Solution
Where we get personal information from
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Directly from you
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Councils and other public sector organisations
How long we keep information
Information is kept on an external third-party cloud based system, through Gazoop's application and server hosting. Data is not retained on our internal computer systems and Arrow Cars is not in control of how long data is kept for - all timescales are solely those of Gazoop's policies on data collection and management.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
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Last updated
22 December 2024
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